At Jitonex, we strive to ensure you are completely satisfied with your purchase of our premium kitchen and bathroom fittings. If you are not satisfied, we are here to help.
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, uninstalled, and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, contact us at support@jitonexglobal.com.